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Everything You Need to Know About the Equifax Breach

In a recently revealed breach, the scope of which the country has never before seen, 143 million Americans may have had their personal information exposed.

Equifax, one the nation’s three major credit reporting agencies, reported a massive data breach that lasted from mid-May through the end of July. Hackers were able to access people’s names, Social Security numbers, birth dates, addresses and even some driver’s license numbers. They also stole credit card numbers of approximately 209,000 people and dispute documents containing personally identifying information of 182,000 people. It wasn’t just Americans who were targeted – the hackers also got their hands on personal information of some UK and Canadian consumers.

Right now, the situation is still developing and there are many more questions than answers. Researchers are seeking explanations for the site’s outdated security system, an accurate number of those affected and the impact this will have on the future of credit reporting.

Meanwhile, though, people are wondering if they’ve been affected and what they can do about it. If you have any type of credit product such as a credit card, mortgage or auto loan, there’s a chance your personal information may have been compromised. Instead of panicking, though, it’s best to learn all you can about this data breach and then take the proper and practical steps toward protecting yourself against future damage.

If this sounds daunting, take heart – we’re here to help! We’ll walk you through some suggested steps and clear instructions for what you can do now.

1.) Find out if your information was exposed

You can do this by visiting an Equifax created website for sharing information about this issue, equifaxsecurity2017.com. Click on the “Potential Impact” tab and enter your last name along with the last six digits of your Social Security number. The site will tell you if you’ve been affected by the Equifax breach.

Since your SSN is sensitive information, be sure to complete this step only on a secure computer that uses an encrypted network connection. Once you’re visiting the Equifax informational site, you’ll also find easy access to frequently asked questions about the breach. In addition, Equifax has set up a call center to assist consumers. The call center’s hours of operation are 7 a.m. to 1 a.m. daily (weekends included), Eastern Time. That number is (866) 447-7559.

2.) Sign up for free protective services

Whether your information was exposed or not, U.S. consumers are being offered a full year of complimentary credit monitoring and other services through Equifax’s TrustedID product. The site will provide you with a date to return and sign up for these services. Be sure to follow up on the designated date because the last day for enrollment is Nov. 21, 2017.

The protective program includes the following features: Equifax credit report copies; three-bureau credit file monitoring, providing automated alerts of any major changes in your credit reports; Equifax credit report lock, preventing third parties from accessing your Equifax report; Social Security number monitoring, which performs online searches of suspicious websites that may list your Social Security number; and $1 million identity theft insurance, which covers some expenses in the event of a stolen identity.

3.) Place a credit freeze or a fraud alert on your files

If your information has been exposed, consider placing a credit freeze on your credit bureaus. This will make it more difficult for someone to open a new account in your name, though it won’t stop a thief from making charges to your existing accounts.

Instead of a credit freeze, you can choose to place a fraud alert on your files. This will warn creditors that you may have been victimized by identity theft, alerting them to verify that anyone seeking credit in your name is really you.

Even if the Equifax site did not tell you you’ve been exposed, it’s always a good idea to closely monitor your credit card and financial accounts for charges you don’t recognize.

IMPORTANT: If you recently placed a security freeze on your credit account, please be aware of the following when applying for a loan with us:

  • Your loan application may be delayed a few additional days
  • It is your responsibility to contact the credit bureau and request a “thaw” of your credit so we can pull your credit report related to this application
  • The cost of lifting and reinstating the security freeze is your responsibility
  • Credit bureaus are required to lift the freeze within 3 business days of your request to them
  • Your security freeze can be reinstalled once we have pulled the necessary report to review with your loan application; please let us know if you need to be notified it was pulled
  • Any co-borrowers or co-signers associated with your application will also need to lift security freezes before we can process your application
  • If we cannot access your credit report, it may impact the processing of your loan application
  • We use TransUnion for credit reports. You may only need to contact them and not all three credit bureaus to temporarily thaw your credit. They can be reached at 877-322-8228.

The integrity of your personal information is important to us. We encourage anyone who may have had their information compromised to keep a security freeze in place, but also want you to recognize that it does impact the loan process. Let our lenders know if you have any questions.

4.) File your taxes early

Tax identity theft is more common than you think. If your SSN was accessed in this breach, it’s best to file your taxes as soon as you have all the necessary tax information. Don’t let a scammer use your SSN to get their hands on your tax refund. Also, be sure to respond immediately to any letters you receive from the IRS, though be suspicious of any emails or phone calls claiming to be from the IRS, as the IRS will not initially notify you using such means.

The FTC also has some great information on what you can do around the Equifax breach, as well as information regarding scams associated with the breach.

The Equifax breach may be one of the worst the US has ever seen, but by taking the proper steps toward protecting yourself, you can minimize any potential damage.

Sources:
https://www.consumer.ftc.gov/blog/2017/09/equifax-data-breach-what-do
http://thehill.com/policy/cybersecurity/349869-five-questions-about-the-massive-equifax-breach?amp
https://motherboard.vice.com/amp/en_us/article/mbb8vv/want-to-know-if-your-ssn-was-included-in-the-equifax-breach-good-luck
https://aaacreditguide.com/equifax-data-breach/

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