Financial Service Representative

Financial Service Representatives act as the front line service providers to our members and we’re looking for service oriented individuals to join our team. Daily tasks include, but are not limited to: processing cash and non cash transactions, maintaining member accounts, and educating members on products and services. Applicants must be comfortable in a fast-paced environment and be a team player. Previous cash handling and customer service experience is preferred.

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2016 Employer of Choice

Missoula Federal Credit Union has been selected as a 2016 Employer of Choice for the 2nd time by the Missoula Job Service Employers’ Council. Click here to read the full story and read about what makes Missoula Federal Credit Union one of the best places to work!

Working at the Credit Union

Working at the credit union is fulfilling and fun. We offer much more than just an opportunity to work in the financial services industry. We are here to make a difference in the world. That means working hard every day, developing ourselves professionally, and having fun while we do it. Our team feels enormous pride in the work that it does for the community we serve.

Member service comes first. We are here for our members. We are committed to their financial well-being. We answer questions, provide solutions, pass along knowledge and listen to needs. What we learn from our membership is what enables the credit union to grow, improve and innovate.

We are also members of the community as a whole. Our team is a diverse group. We are carpool chauffeurs, passionate volunteers, gourmet chefs, talented musicians, marathon runners, weekend warriors and so much more. The thread that links us all is that we are “people helping people, “ which is the credit union philosophy.

If you believe you possess a positive and passionate approach and the skills and knowledge to provide exceptional service to our members, we’d like to get to know you better.

Employee Benefits, Training, and Education

Missoula Federal Credit Union is an employer of choice because we invest in the professional and personal growth of our workforce.

Benefits include, but are not limited to:

  • Paid time off
  • 401(k) retirement contribution
  • Wellness/gym reimbursement
  • Paid volunteer time

Education is a major component of what sets MFCU apart for our members. It is also an important part of our internal operations. All of our employees have access to educational materials and ongoing credit union education. This includes:

  • Our 11,000 sq. ft. Corporate Training Center with 3 training rooms, a computer lab, and a mock-teller line, fully equipped with Teller Terminals.
  • Staff-developed internal training programs that help employees gain exposure to financial regulations & policies, our financial institution’s programs and software, and the processing of daily transactions.
  • Take the Lead, an 18-month leadership development program implemented to focus on interpersonal skills for supervisors and others in leadership roles.
  • Effective communication training through the Social Styles course, which helps determine social style while also equipping the employee with skills necessary to effectively communicate with those who may communicate or learn in different ways.